Lexel's leading edge with HP
Do you want to deal with the best when it comes to HP product and service suppliers?
Lexel has been chosen as one of only five HP Platinum partner resellers in NZ. This means as our client you benefit from Lexel's choice of sourcing HP product from either the HP distributors for local stock OR purchasing on your behalf directly from HP – only Platinum partners have this privilege of going direct and it offers you tangible benefits appreciated by many of our clients.
Read on to find out what gives Lexel the leading edge and how we manage to save you money as well as time and hassles or if you want to discover why Lexel are leaders in both HP procurement, and technical services, then call us for a no obligation chat today.
How does Lexel excel in HP product procurement?
As a Lexel client you receive;
- Best pricing available – there's no middleman margin because we purchase direct from HP
- In-house HP presales architect (BPSA) – you get access to a dedicated HP presales architect
- Direct HP presales access – Lexel gives you the ability to access HP based presales both in NZ and offshore
- Direct access to HP logistics systems – you'll receive accurate and timely transaction processing and updates (no middleman distribution obscuring information or creating delays). This includes automated systems for EDI style feeds of customer specific pricing and ETA updates
- Top level resolution support – if you need to escalate a problem, Lexel can provide direct access to HP executives in NZ and offshore
- Access to local stock – if you need to access stock Lexel can call upon distribution stock and distribution presales
Save time, money and hassles with Lexel's unique procurement approach
Want us to add some value to your procurement? Whereas all of our competitors are using a 'transactional' approach to procurement services, Lexel has developed a unique 'added value' approach that's proven popular with our clients and here's why;
- Committed to providing excellent service – Lexel is strict about meeting Service Level Agreements (SLAs) in servicing your day to day business needs so that you experience consistent service across all procurement transactions, and not just the high value ones. You can rest assured that Lexel understands your demand for rapid response to your day to day procurement requirements and that's why these SLAs formerly define our procurement service response times and help us deliver top quality service and client satisfaction. You will also experience Lexel's established procurement best practices such as customer specific standard catalogues, buffer stock, and formal procurement meetings to manage this process.
- Save money and effort with our vendor negotiation service – for large purchases you can either do the time consuming vendor negotiations directly yourself, or get Lexel to represent you. Lexel will leverage its great vendor relationships and market wide understanding of what discounts are available to get the best result for you. Not only will you save time and effort, we'll keep you fully informed along the way.
- Better prices as a result of our engagement model – it's important to know that there is more discount available from the manufacturer than the reseller, and that the best price and service for the customer is achieved when the reseller and customer align to leverage this. Although traditional 'cost plus' or 'three bids' processes are available from Lexel, they do not result in additional discounts from the manufacturer, which is where the greatest discounts are available. Instead we prefer to offer our clients our aligned engagement model which empowers, focuses and rewards Lexel to deliver clients the best possible results.
Lexel are leaders in HP technical services
Lexel is one of only a handful of HP ServiceOne partners in NZ. Lexel can offer you;
- Repair and servicing of HP equipment – whether your products are inside or outside warranty, or you just need some HP parts, we are here to help
- Expert professional services – you’ll receive expert quality service from our professional services staff who are HP trained consultants and certified on HP enterprise solutions.
- HP primed installs and support – optional delivery of HP scoped work through Lexel’s consultants
- Reduce administration – we’ll take away your headaches by logging service tickets into HP systems on your behalf
- Improved problem resolution – you can escalate technical incidents or ongoing problems by using Lexel’s formal or informal escalation resolution channels
Do you want Lexel to get in touch? Contact us here
